Executive Assistant to the CEO

Job description

About mDoc Healthcare
mDoc is a digital health social enterprise that leverages behavioral science, technology and quality improvement methodologies to provide improve access to quality healthcare for people with chronic health needs. Our goal is to augment the knowledge and capability of healthcare providers and health consumers to ensure longer, happier and healthier lives across sub-Saharan Africa. mDoc aims to further build capability and to support physicians to provide education and tools to patients to improve self-management. Our ethos is etched in the belief that augmenting the healthcare & technology landscape is paramount to helping Africa unlock its true potential. We are on a mission to transform how African healthcare consumers receive the support they need to live longer, healthier, happier and more productive lives.

Location: Remote (Africa preferred but open globally, ideally aligned with Africa timezones)
Reporting to: Founders / CEO
Experience Level: 5–8+ years in high-performance environments
Minimum Education: Bachelor’s degree (Master’s preferred)

About the Role

We are seeking a world-class Executive Assistant to the Founders, similar in caliber to an EA at top-tier firms such as McKinsey, Bain, BCG, or leading technology companies. This individual will provide strategic, operational, and administrative support to the founders of a fast-growing digital health and AI-enabled organization operating across multiple geographies.

This is not a traditional administrative role: it requires exceptional judgment, ownership, attention to detail, confidentiality, and the ability to manage complex priorities in a fast-moving environment.

The right candidate anticipates needs before they arise, thrives under pressure, communicates crisply, and ensures the Founders’ time, focus, and execution are aligned with organizational priorities.

Key Responsibilities1. Executive Support & Time Leadership

• Manage complex calendars across multiple time zones; proactively resolve conflicts.
• Ensure the founders are fully briefed and prepared for meetings, including pre-read documents, talking points, and follow-up actions.
• Drive time prioritization based on strategic priorities, and protect focus time.
• Manage sensitive communications and maintain strict confidentiality.

2. Communications & Coordination

• Draft high-quality emails, memos, and presentations on behalf of the founders.
• Serve as the primary liaison between the founders and internal/external stakeholders, ensuring timely, professional, and accurate communication.
• Follow up on open items and action points with teams to ensure timely execution.

3. Operational Excellence

• Build and manage systems that improve the efficiency of the founders’ workflows (e.g., trackers, dashboards, document management, meeting notes).
• Coordinate travel logistics end-to-end across multiple countries.
• Maintain organized records, files, and documentation across platforms.
• Support special projects where precision and speed matter.

4. Strategic Support

• Conduct background research, synthesize information, and prepare briefing notes.
• Support preparation for board meetings, donor meetings, investor conversations, and key presentations.
• Help drive follow-ups on strategic initiatives, ensuring nothing falls through the cracks.

5. Culture, Professionalism, and Representation

• Represent the founders with extreme professionalism, maturity, and discretion.
• Maintain a calm, solutions-oriented demeanor at all times.
• Model high performance, reliability, and impeccable work ethic.

Qualifications Essential

• Bachelor’s degree required; Master’s degree is a plus.
• 5–8+ years supporting C-suite executives or senior partners in demanding organizations (top-tier consulting, high-growth startups, investment firms, etc.).
• Exceptional written and verbal English communication skills.
• Mastery of productivity tools (Google Workspace, Slack, Zoom, project management tools, document versioning systems).
• Highly organized, proactive, and able to manage multiple priorities independently.
• Excellent judgment, discretion, and emotional intelligence.
• Evidence of producing high-quality work under tight deadlines.

Preferred

• Experience working with globally distributed teams.
• Background in digital health, technology, consulting, or social impact organizations.
• Ability to analyze information, synthesize it clearly, and support decision-making.
• Strong research skills and ability to produce crisp briefs.

Success Metrics

• Founders consistently feel informed, prepared, and supported.
• Zero missed deadlines, dropped balls, or errors in communication.
• Increased productivity and strategic focus of the founders.
• Improved coordination, meeting quality, and follow-through across the organization.
• Professional, timely representation of the founders with internal and external stakeholders.

What We Offer

• Opportunity to work directly with visionary founders driving AI-enabled health transformation across Africa and globally.
• A fast-paced, mission-driven environment with room for growth.
• Remote, flexible work environment.
• Competitive compensation based on experience.

To apply, please send:
· A resume or curriculum vitae.
· A cover letter indicating why this job is compelling to you.

If you do not send a cover letter, it will not be reviewed. Please do not apply if you are not willing to go through a strict interviewing process which tests your understanding of our company. We will conduct a digital assessment in those who make it through our process. Only short-listed applicants will be contacted. If you are looking for a 9 to 5, mDoc is not for you. If you want to expand professionally and personally and are an enthusiastic problem-solver with a team-focused collaborative spirit with a great attitude, this could be your next place of work!

Job Types: Full-time, Contract

Application Question(s):

• Did you submit a cover letter? If not, your application will not be reviewed.

Work Location: Remote