Front Desk / Reception Officer

ABOUT THIS JOB

As the Front Desk Officer, you will serve as the first point of contact for the organisation. This role ensures a professional, welcoming, and well-managed front office environment.

You will be responsible for managing visitors, handling communications, coordinating basic administrative tasks, and maintaining a positive first impression of the organisation. Your role will also involve supporting internal coordination and ensuring smooth front desk operations.

RESPONSIBILITIES

Front Desk & Visitor Management

• Manage reception operations and ensure a professional welcome experience
• Handle visitor check-ins, inquiries, and access coordination
• Maintain a structured and organised front desk environment

Communication & Coordination

• Manage incoming calls, emails, and general inquiries
• Serve as a communication link between departments
• Ensure accurate and timely message routing across teams

Administrative Support

• Maintain front desk logs, records, and basic documentation systems
• Support scheduling of meetings and room bookings
• Assist with basic administrative tasks across departments.

Office Coordination

• Ensure reception area remains organised and presentable at all times
• Monitor office supplies related to front desk operations
• Support general office coordination where required

PERSON SPECIFICATION

Education

Diploma or Bachelor’s degree preferred.

Experience

• Minimum of 2–4 years experience in a front desk, receptionist, or customer-facing role.

Skills and Competencies

• Strong communication and interpersonal skills.
• Professional appearance and behaviour.
• Proficiency in Microsoft Office and basic office tools.
• Good organisational ability.

What Makes You Exceptional

• You are well-spoken, confident, and composed.
• You pay attention to detail and present yourself professionally at all times.
• You can handle multiple people and requests without losing focus.
• You are courteous but firm when necessary.

What We Offer

• Competitive salary
• HMO
• Pension plan

WORKING CONDITIONS

We aim to have the successful candidate start immediately.

Hours:

• Full-time

Location:

Abuja

Job Type: Full-time

Pay: ₦150,000.00 - ₦250,000.00 per month

Work Location: In person