Job details
Pay
- From ₦350,000 a month
Job type
- Full-time
Location
Lagos
Full job description
- We are looking for Customer service officers who will directly work with customers to take orders, answer their questions, and provide additional support where needed.
Responsibilities
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Excellent knowledge of our products to be able to solve customer issues.
- Ensuring all customer orders are processed efficiently.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Maintaining a positive, courteous, empathetic, and professional attitude toward customers at all times.
Requirements
- Candidates should possess a Bachelor's Degree qualification with at least 1 year work experience.
- Candidate must reside near Lekki Phase 1
- Must have completed the National Youth Service Corps (NYSC)
- Proven customer support experience
- Must speak and write crisp and clear English
- Must be able to work on some weekends and holidays.
- Work from the office 23 days a month
- Should be willing to work with the company long term.
Job Type: Full-time
Pay: From ₦350,000.00 per month
Application Question(s):
- Please, where in Lagos do you live?
Work Location: In person