Social Media & Content Officer

ABOUT THIS JOB

As the Social Media and Content Officer, you will lead the organisation’s digital storytelling and online presence. This role ensures that all content aligns with the organisation’s brand, communicates impact effectively, and drives engagement across platforms.

You will be responsible for content creation, platform management, audience engagement, and performance tracking. Your role will also involve translating programmes and activities into compelling narratives, supporting visibility, and strengthening the organisation’s digital footprint.

RESPONSIBILITIES

Content Strategy & Storytelling

• Develop and execute a content strategy aligned with organizational goals and brand voice.
• Translate programs, events, and impact into compelling digital stories.
• Plan and manage monthly and quarterly content calendars across all platforms.

Social Media Management

• Manage daily operations of all social media platforms (Instagram, X, LinkedIn, TikTok, YouTube as applicable).
• Write clear, engaging, and brand-consistent copy.
• Monitor trends and platform changes and adapt content accordingly.
• Actively engage with the community and manage comments and DMs professionally.

Creative Production & Coordination

• Work closely with designers, photographers, videographers, and internal teams to produce high-quality content.
• Coordinate content capture for events, activations, and programs.
• Ensure timely delivery of all content assets.

Analytics & Performance

• Track performance metrics and prepare regular insights and performance reports.
• Use data to refine content strategy and improve reach, engagement, and conversions.

Brand & Reputation Management

• Maintain brand consistency across all digital platforms.
• Support crisis communication or sensitive messaging when required.
• Manage daily social media content across platforms.
• Develop and execute content calendars.
• Create visual content using Canva and related tools.

PERSON SPECIFICATION

Education

Bachelor’s degree in Communications, Marketing, Media, or a related field.

Experience

• Minimum of 4–6 years proven experience in social media and content management.
• Strong portfolio of digital content management.

Skills and Competencies

• Strong storytelling and writing skills.
• Proficiency in Canva and social platforms.
• Strong creativity and attention to detail.
• Demonstrated ability to grow and manage engaged digital communities.
• Hands-on experience with content planning, analytics tools, and social media management platforms.
• Strong understanding of visual storytelling and digital culture.

What Makes You Exceptional

• You think in narratives, not just posts.
• You understand audience psychology and platform nuance.
• You are proactive, structured, and detail-oriented.
• You can manage multiple priorities without losing quality.
• You care deeply about impact, not just visibility.

What We Offer

• Competitive salary
• HMO
• Pension plan

WORKING CONDITIONS

We aim to have the successful candidate start immediately.

Hours:

• Full-time

Location: Abuja

Job Type: Full-time

Pay: ₦200,000.00 - ₦250,000.00 per month

Work Location: In person