IT Support & System Analyst

Maurice Xandra Solutions Limited
Responded to 51-74% of applications in the past 30 days, typically within 6 days.

Job details

Job Type

Full Job Description

The IT Support and System Analyst will be responsible for ensuring effective mitigation of cybersecurity risks across all managed systems, applications and services, whether on-premise or in the cloud, coordinating and conducting IT training for all end users as per the requirements and managing IT projects for the asset management business


  • Maintain application software, enterprise services such as ERP, CRM, website, apps and portals
  • Support management reporting and respond in a timely manner to service issues and requests
  • Respond to user requests for services, troubleshoot problems and help develop solutions.
  • Manage use accounts, profiles, and permissions. Resolve login issues and audit databases.
  • Identify, monitor and report system issues to providers.
  • Monitor backup systems and procedures to ensure data security and integrity.
  • Responsible for ICT documentation including policies, procedures, and benchmarking
  • Assist in the selection and purchase of software solutions
  • Draw up budget and report on IT expenditure
  • Maintain relationships with vendors, and assist in creating cost-efficient contracts
  • Review and monitor all SLA's and contracts relevant to IT, focusing on accuracy, budget constraints and security
  • Ensure that data is managed, archived, and stored securely.
  • Perform other responsibilities that may be assigned


  • Knowledge and experience in enterprise applications and technology solutions appropriate for asset management.
  • 4+ years of experience in an IT environment
  • Bachelor’s or master’s degree in computer science/ information technology.
  • Experience in project managing the deployment of business solutions

Job Types: Full-time, Permanent

Application Question(s):

  • Do you have experience using Infoware?


  • Undergraduate (Required)


  • System Analyst: 4 years (Required)

Hiring Insights

Application response rate: 73%

On-going need to fill this role

Urgently hiring

Job activity

  • Posted 30+ days ago