IT Support & System Analyst

Maurice Xandra Solutions Limited
Lagos
Responded to 51-74% of applications in the past 30 days, typically within 6 days.

Job details

Job Type
Full-time
Permanent

Full Job Description

The IT Support and System Analyst will be responsible for ensuring effective mitigation of cybersecurity risks across all managed systems, applications and services, whether on-premise or in the cloud, coordinating and conducting IT training for all end users as per the requirements and managing IT projects for the asset management business

RESPONSIBILITIES

  • Maintain application software, enterprise services such as ERP, CRM, website, apps and portals
  • Support management reporting and respond in a timely manner to service issues and requests
  • Respond to user requests for services, troubleshoot problems and help develop solutions.
  • Manage use accounts, profiles, and permissions. Resolve login issues and audit databases.
  • Identify, monitor and report system issues to providers.
  • Monitor backup systems and procedures to ensure data security and integrity.
  • Responsible for ICT documentation including policies, procedures, and benchmarking
  • Assist in the selection and purchase of software solutions
  • Draw up budget and report on IT expenditure
  • Maintain relationships with vendors, and assist in creating cost-efficient contracts
  • Review and monitor all SLA's and contracts relevant to IT, focusing on accuracy, budget constraints and security
  • Ensure that data is managed, archived, and stored securely.
  • Perform other responsibilities that may be assigned

QULIFICATION & EXPEREINCE

  • Knowledge and experience in enterprise applications and technology solutions appropriate for asset management.
  • 4+ years of experience in an IT environment
  • Bachelor’s or master’s degree in computer science/ information technology.
  • Experience in project managing the deployment of business solutions

Job Types: Full-time, Permanent

Application Question(s):

  • Do you have experience using Infoware?

Education:

  • Undergraduate (Required)

Experience:

  • System Analyst: 4 years (Required)

Hiring Insights

Application response rate: 73%

On-going need to fill this role

Urgently hiring

Job activity

  • Posted 30+ days ago