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customer service jobs in Port Harcourt

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    • Account Management: Assist customers with account opening processes, conduct Know Your Customer (KYC) verifications, and manage customer databases in…
    • View all Auto Bucks Lenders jobs - Port Harcourt jobs - Customer Service Representative jobs in Port Harcourt
    • Salary Search: Customer Service Officer salaries
    • 1-2 years customer service experience in hospitality.
    • Maintain records of customer interactions.
    • Customer Service Officer (Hospitality): Deliver top-notch…
    • Meet established customer service performance targets and KPIs.
    • Identify customer needs and recommend suitable products or services.
    • Gather and communicate customer feedback to support service improvement and product development.
    • Educate customers and partners on the company's products,…
    • Provide courteous and professional service to all customers.
    • Accurately calculate and collect payments from customers.
    • Professional, presentable, and customer-focused.
    • Assist with procurement and documentation of routine office supplies and services.
    • Strong customer service and interpersonal skills.
    • Proven experience in front desk, reception, customer service, or administrative roles.
    • The Restaurant Supervisor will be responsible for supervising staff, coordinating daily restaurant activities, and ensuring customers receive prompt and…
    • Conduct customer interviews to understand their businesses and recommend appropriate account types and banking services.
    • CIBN Levels 1 & 2 is an advantage.
    • It is ideal for someone detail-oriented, customer-focused, and eager to grow within customer success.
    • Play a key role in transforming customer experiences and…
    • Provide excellent customer service and promptly resolve customer enquiries or escalate issues when necessary.
    • Cross-sell and upsell relevant banking products to…
    • Good knowledge of Nigerian financial services regulatory and compliance requirements.
    • Ability to handle confidential customer and business information with…
    • Encourage continuous development of sales, customer service, and product knowledge skills.
    • Conduct regular coaching and on-the-job training to improve sales and…
    • The role also involves maintaining cleanliness and proper arrangement of tables and service areas, coordinating with the kitchen and other service staff,…
    • Handle customer service and office communications.
    • The ideal candidate should be proactive, willing to learn, and able to support daily office operations.

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Customer Service Officer
Auto Bucks Lenders
Port Harcourt
Full-time
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Job details

Pay information not provided
Full-time
Port Harcourt

Full job description

  • Customer Service & Sales: Serve as the first face of the bank, handling inquiries, resolving complaints, and educating clients on bank products, services, and digital banking channels.
  • Account Management: Assist customers with account opening processes, conduct Know Your Customer (KYC) verifications, and manage customer databases in compliance with internal and regulatory policies.
  • Teller & Cash Operations: Where the role is combined with a teller function, process deposits, withdrawals, and loan repayments while accurately balancing cash drawers daily.
  • Compliance & Reporting: Ensure strict adherence to Microfinance Bank regulations (e.g., CBN directives) and maintain accurate, confidential records of all transactions. [1, 2, 3, 4, 5, 6, 7]

Work Location: In person

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