Skip to main content
Post your resume and find your next job on Indeed!

customer service jobs in Port Harcourt

Sort by: -
    • Provide feedback on recurring customer issues and service gaps to support improvements in Angala's operations.
    • Experience:* 2 to 3 years.
    • View all Angala Fintech jobs - Port Harcourt jobs - Customer Service Representative jobs in Port Harcourt
    • Salary Search: Customer Service Support salaries
    • Strong customer service and interpersonal skills.
    • The successful candidate will provide excellent customer service, respond to customer enquiries, promoting…
    • 1-2 years customer service experience in hospitality.
    • Maintain records of customer interactions.
    • Customer Service Officer (Hospitality): Deliver top-notch…
    • Meet established customer service performance targets and KPIs.
    • Identify customer needs and recommend suitable products or services.
    • Good sales, negotiation, and customer service skills.
    • Understand customer preferences and recommend suitable luxury fragrances.
    • Provide courteous and professional service to all customers.
    • Accurately calculate and collect payments from customers.
    • Gather and communicate customer feedback to support service improvement and product development.
    • Educate customers and partners on the company's products,…
    • Professional, presentable, and customer-focused.
    • Assist with procurement and documentation of routine office supplies and services.
    • The Restaurant Supervisor will be responsible for supervising staff, coordinating daily restaurant activities, and ensuring customers receive prompt and…
    • Handle customer service and office communications.
    • The ideal candidate should be proactive, willing to learn, and able to support daily office operations.
    • Previous experience in a front desk, receptionist, customer service, or similar role is an advantage.
    • Provide accurate information to customers and visitors.
    • Good knowledge of Nigerian financial services regulatory and compliance requirements.
    • Ability to handle confidential customer and business information with…
    • Encourage continuous development of sales, customer service, and product knowledge skills.
    • Conduct regular coaching and on-the-job training to improve sales and…
    • Good customer service and interpersonal skills.
    • Liaise with vendors, service providers, and other stakeholders when required.
    • Conduct customer interviews to understand their businesses and recommend appropriate account types and banking services.
    • CIBN Levels 1 & 2 is an advantage.

People also searched:

receptionist
customer service representative
part time
front desk officer
Customer Service Support
Angala Fintech
Port Harcourt
Up to ₦250,000 a month
Full-time
Apply now

Job details

Up to ₦250,000 a month
Full-time
Port Harcourt

Full job description

CUSTOMER SERVICE SUPPORT STAFF

Angala Financial Technologies Limited

Location: Port Harcourt, Rivers State
Employment Type: Full time
Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM
Experience: 2 to 3 years
Salary: ₦250,000 monthly
Application Deadline: 28 September 2026

About the Role

Angala Financial Technologies Limited is seeking a Customer Service Support Staff to support our growing merchant and customer network.

This is a hands on role focused on responding to customer enquiries, resolving merchant issues, following up with new and inactive merchants, supporting onboarding, and encouraging consistent use of Angala's platforms and services.

The successful candidate should be comfortable speaking with customers, making follow up calls, handling complaints professionally, and taking ownership of issues until they are properly resolved or escalated.

Key Responsibilities

  • Respond promptly and professionally to merchant and customer enquiries through approved communication channels.
  • Follow up with newly onboarded merchants to support activation, platform usage and successful onboarding.
  • Contact inactive merchants and customers, understand barriers to usage and support reactivation.
  • Make outbound and cold calls to prospective and existing merchants as required.
  • Identify and resolve customer and merchant issues, escalating technical or operational matters to the appropriate team.
  • Maintain accurate records of customer interactions, complaints, follow ups, activations and reactivation efforts.
  • Build positive relationships with merchants and customers and identify opportunities to improve retention and platform usage.
  • Provide feedback on recurring customer issues and service gaps to support improvements in Angala's operations.

Requirements

  • Bachelor's degree or relevant qualification.
  • 2 to 3 years' experience in customer service, merchant support, telemarketing, fintech, POS operations, banking or a related role.
  • Strong verbal and written communication skills.
  • Good customer relationship and complaint handling skills.
  • Strong follow up, problem solving and organisational abilities.
  • Comfortable making outbound calls and engaging customers professionally.
  • Basic understanding of digital payments, POS, fintech platforms or financial services.
  • Good computer and digital skills, with the ability to learn new platforms quickly.

How to Apply

Send your CV to career@arila.org with “Customer Service Support Staff” as the email subject.

Deadline: 28 September 2026

Pay: Up to ₦250,000.00 per month

Work Location: In person

Let Employers Find YouUpload Your Resume