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customer service jobs in Port Harcourt

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Job Post Details

Customer Service Officer - job post

Auto Bucks Lenders
Port Harcourt

Job details

Job type

  • Full-time

Location

Port Harcourt

Full job description

  • Customer Service & Sales: Serve as the first face of the bank, handling inquiries, resolving complaints, and educating clients on bank products, services, and digital banking channels.
  • Account Management: Assist customers with account opening processes, conduct Know Your Customer (KYC) verifications, and manage customer databases in compliance with internal and regulatory policies.
  • Teller & Cash Operations: Where the role is combined with a teller function, process deposits, withdrawals, and loan repayments while accurately balancing cash drawers daily.
  • Compliance & Reporting: Ensure strict adherence to Microfinance Bank regulations (e.g., CBN directives) and maintain accurate, confidential records of all transactions. [1, 2, 3, 4, 5, 6, 7]

Work Location: In person

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