ISON BPO
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ISON BPO Careers and Employment

About us
SON BPO is a leading Business Process Outsourcing firm, with a strong focus in sub-saharan Africa, ISON BPO has now operations in 10 countries in Africa and India with 6000 employees within 3 years of ISON BPO’s establishment.



Our approach to ‘delivery’ in BPO combines building and managing call and data centre infrastructure and global manpower
 – more... outsourcing and call centre operations. We help clients with experience- centric solutions that empower them in enhancing business efficiencies, streamlining operations and reducing costs. Through our GLOCAL delivery model we ensure that we bring the right local skill sets and global experience together to serve our customers better.



We truly are a multi- cultural organization, with employees from 10 nationalities in Africa, growing persistently with diversity. We have more than 99% local African employees with expertise and experience in leading edge business process outsourcing expertise and experience.




We have extensive experience and insights from consulting, migrating and executing thousands of large and complex business functions and processes in a global delivery framework.




Key Differentiators


Demonstrated expertise in BPO services

Integrated BPO- IT solution to address holistic requrements

Customer Experience- centric solutions to empower the end-user of our customers

Multi-lingual back office services

Large pool of qualified talent with specialized skill set

GLOCAL delivery model with onsite, on shore and nearshore delivery centers
 – less
See Why Join Us

What is it like to work at ISON BPO?

2.9
Work/Life Balance
2.6
Compensation/Benefits
2.8
Job Security/Advancement
2.8
Management
3.0
Culture

What are people saying about the leadership at ISON BPO?

71%
of employees approve of CEO’s performance
CEO Approval is based on 65 ratings
4.0
Its a challenging environment
Written by Customer Service Executive (Current Employee) from ABEOKUTA - NIGERIA on January 31, 2019
Challenging environment indeed because employee Key Performance Indicators push him/her to give the best every month.

In this environment one will be able to learn the following

Effective pressure management skill

Ability to multitask

Efficient knowledge on the Job

Ability to work independently


The environment is fun also because one will
 - more...
Pros
Employee incentives base on the performance
Cons
Short break, long break, free health care and pension
See ISON BPO reviews about management