Guaranty Trust Bank Plc Employee Reviews

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5.0
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Fast thinking
Client Advisor (Former Employee) –  NigeriaOctober 28, 2019
GTBank is a leader in Nigeria banking industry. The bank is synonymous to innovation; always striving to set the pace in technology. It is fast becoming a platform in the global space. Employee remuneration is attractive
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4.0
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Productive and fast learning environment
Supervisor- Customer Service Operation ( Inter-bank E-references ) (Current Employee) –  LagosOctober 26, 2019
I enjoy attending to customers request and help in resolving any grey areas. Ensuring that all customers are delighted is my goal.
Customer see customer service officers as depository of knowledge of the bank's products and that approaching and any officer their problem is solved.
Pros
timely salry payment
Cons
Far from home
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4.0
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Overall, its a good and ethical orgamization
Electronic Fraud Investigator (Former Employee) –  Lekki, LagosOctober 25, 2019
The company is built on ethics and has a focused cheif executive officer that encourages employees to work with passion. He is a leader by example and reinforces positive culture
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4.0
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Productive but can come with some stress
Account Officer (Former Employee) –  LagosOctober 19, 2019
It was a good environment to work in sometimes and other times it was harder to concentrate at the job with some of the unrealistic work expectations regarding marketing targets
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4.0
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Very productive work environment and career opportunities.
Service Intern (Former Employee) –  LagosOctober 7, 2019
It is a wonderful place to work and learn from excellent superiors who are ready to reach you everything about banking operations. Great and friendly work culture and advancement of career in banking.
Pros
Healthcare
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5.0
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an organisation that always prepare for future and position ahead of time
Senior Banking Officer (SBO) (Former Employee) –  Awolowo Road Ikoyi Lagos NigeriaOctober 7, 2019
it is a world class organisation with a touch of excellence. efficient management, robust programme for employees and staff. sound board and management and delivering excellent service. a 5 star rating.
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5.0
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Job security is topnotch.
Financial Control Officer (Current Employee) –  LagosOctober 4, 2019
Work/life balance is tough to have but salary and job security is great.
Career advancement was progressive few years ago but with the recession in the country, career growth was slightly affected.
Management is great, it has the potential to keep improving.
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4.0
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Productive and Innovative place to work
E-business Sales Manager (Former Employee) –  Lagos, NigeriaSeptember 30, 2019
Working at Guaranty Trust Bank would spark innovation in everyone. The most enjoyable part of the job was being part of an organisation that led in innovation in the Nigerian banking industry
Pros
Personalized training's
Cons
Long hours
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5.0
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GTBank
Commercial Sales Executive (Former Employee) –  Lagos,NigeriaSeptember 25, 2019
Fantastic company to work in.I had so many duties so i cant categorically talk about all here.The company is very structured and ethical inits dealings to the best of my knowledge.
Pros
None
Cons
None
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5.0
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My Experience
Transactions Services Supervisor (Current Employee) –  NigeriaAugust 29, 2019
Guaranty TrUst Bank is a wonderful place to work. An organization which exposes you to world class experience only gained in very few organizations in Nigeria.
Pros
Good innovation
Cons
Poor work life balance
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5.0
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Good and satisfactory
Reconciliation Officer (Current Employee) –  LagosAugust 28, 2019
Working in this company will give me more edge about works and experience in other fields. And I will really be glad if this can actually work out fine. Thank you.
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5.0
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Nice people, technologically driven
Customer Service Representative (Former Employee) –  Benin city NigeriaAugust 8, 2019
Guaranty trust bank was a very nice place to work, good bosses..always improving their last achievements. They love to be the best at all time. They are a team driven to deliver the utmost in customer service.
Pros
Nice people, even the security officers are very friendly
Cons
Atm duty can be very stressful
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5.0
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Best Place to Work
Internet / USSD Banking Intern (Former Employee) –  LagosAugust 3, 2019
Gt bank is a very nice place to work. I worked with them as a intern for 8months. The work environment is alright, colleagues wonderful and also the renumeration wasn't bad for an intern.
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5.0
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Good place to work
Customer Service Representative (Current Employee) –  LagosJuly 10, 2019
It's a good place for self grooming where you learn the job culture and policies but you have to effortlessly at times you work between 12 to 14hour per day,7days a week
Pros
Quarterly incentive for core staffs
Cons
Long work hour and short staff
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5.0
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Productive and Fun workplace to be
Accounting Assistant (Former Employee) –  OyoJune 18, 2019
Productive and Fun place to work.Its a good workplace to start your career,i learnt so many jobs and can fit into different desk at anytime.My supervisors are really so nice.My Supervisors are always willing to help out incase am stuck with a problem.And there is employee recognition for job well done.
Pros
There is always room for career advancement
Cons
Too many customers and so many leaves unattended to getting the neccesary services
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4.0
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Challenging work environment
Credit, Audit and Loan Officer (Former Employee) –  LagosJune 4, 2019
Challenging work environment with lots of targets, highly customer focused and good management structure.

Good Management structure with good remuneration.
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5.0
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Productive, fun work place, learn new skills
Customer information service (Former Employee) –  AbeokutaJune 3, 2019
Was able to learn new skill, meeting the target given per day, learn how to deal and handle customers with individuals complaints, attend meeting .
Assist customers with bank services
Pros
Free breakfast
Cons
Short break, health
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5.0
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Productive and innovating,good human resources .
Customer care/Service Representative (Current Employee) –  NigeriaMay 22, 2019
The best company in Africa .. Innovative, knowledgeable,exceptional service oriented driven personel..The leader in the banking sector in Africa;always striving to surpassing customer's expectations at all times.A company built on reputation with well developed structures,with the aim of being the first and proudly African bank .With so many subsidiarity over African and beyond,the sky is just the beginning for this great financial institution.
Pros
Free bonding sessiond
Cons
Nil
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4.0
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Superior customer sevice and highly prpffesional and knowlegeable workplace
Teller Supervisor (Former Employee) –  Ibadan, NigeriaMay 22, 2019
Gtbank is a top class financial institution in Nigeria with strong customer service culture. Good communication from top management to bottom. Fair remuneration.
Pros
Good working culfure, hughly proffessiinal environment
Cons
Long working hours
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3.0
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Gtbank is a great place to be as a staff
Bulk teller officer (Former Employee) –  Oke arin eko market LagosApril 25, 2019
The work environment Nd the other colleagues makes it fun while working plus some good customers relationship getting the job is base on merit. It’s really fun when you know what your doing.
Pros
No free launch
Cons
An hour break
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Overall rating

4.2
Based on 114 reviews
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Ratings by category

3.4Work/Life Balance
3.6Compensation/Benefits
3.6Job Security/Advancement
3.9Management
3.9Culture