Senior Analyst Core Systems (Current Employee) – Lagos – October 7, 2019
It's an exciting place to work, they have a large customer base and the experience there is vital. They welfare is very good but the work-life balance for some of the department is almost none-existent
Marketing associate (Current Employee) – Ilorin – September 29, 2019
My experience over the years as a business man and an employee has thought me to be determine and be positive and in all be confident in your self. Right attitude and determination is all I and everyone need to achieve set objective(s).
Customer Service Representative (Former Employee) – Nigeria – September 22, 2019
First Bank of Nigeria is cool yet challenging place to work. during the course of my stay there, i developed in multi tasking and learnt how to absorb pressure that came from both customers and colleagues.
The hardest part of the job was convincing customers to register for a product. But because of my good orientation on customer service, i was able to scale through.
Customer Service Officer (Former Employee) – Lagos – September 12, 2019
Meeting people from different works of life and beliefs,relating with them and helping resolve issues make me happy working with the organisation and the relationship I had with the people I worked with is something I can not forget in a hurry.
Customer Care Executive (Former Employee) – Iyana ipaja – August 22, 2019
My most demanding and enjoyable experience.Shaped my outlook about banking.I had a lot of experiences in many departments as we were sometimes rotated to have an idea of how the departments that makes up banking works,The daily interaction with customers was the highlight.Overall an unforgettable experience
Good place to work in terms of job security. Little room for career progression and pay is below industry standard. Most times one is being overworked as on a regular basis your meant to work beyond office hours.
Good learning culture, employees seen as greatest assets, good place to work
Relationship Manager Diaspora Banking Department (Current Employee) – Lagos Nigeria – May 22, 2019
Firstbank of Nigeria: Its the heriatage of Nigeria banking industry and the first bank in the country founded since 1894. It has good learning culture. Its Accademy is the best in the Nigeria's banking industry with Affiliations with Lagos Business school and chartered institute of Bankers of Nigeria. There is good welfare for employees which include good health package and fair remuneration. Team work is emphasized. Consistently aiming for the top spot in the industry within Nigeria and Africa. It's main selling point is superior customer service, leveraging on its people and technology to come up with innovations and always trying to be the first to roll out brilliant banking processes. Good employee welfare and clear communication from management to employees.
Unlimited healthcare coverage for staff member and family
High traffic on available technology resulting in delayed feedbacks to customer enquiries
lovely work place where company train employee to work in team.
BRANCH SERVICE MANAGER (Former Employee) – Osun state – December 30, 2018
First bank of Nigeria is one of the biggest bank in Nigeria which typically operate in retail banking, Commercial banking, Public sector banking and wealth management. My last role in the bank was service manager with sales and excellent customer service delivery target. The management of the bank taught me so such about time management and customer management. The hardest part of the job is that you are expected to be at the office always to ensure ATM machine is performing optimally and the most enjoyable thing is you can always be sure that the management is watching your back.