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Job Post Details

Call Center Representative (Remote) - job post

GWB Legacy
Nigeria
₦100,000 - ₦150,000 a month

Job details

Pay

  • ₦100,000 - ₦150,000 a month

Job type

  • Internship
  • New grad
  • Full-time

Location

Nigeria

Full job description

Location: Remote (Nigeria)

Company: GWB Legacy (Generation Wealth Builders Legacy)

Employment Type: Paid Internship

Monthly Stipend: USD $100 - $125

About GWB Legacy

GWB Legacy is a fast-growing life insurance and wealth protection company dedicated to helping families and businesses secure their financial future.

We are building a team of energetic young professionals who are passionate about helping people while developing valuable career skills.

If you enjoy communicating with people and want to build a career in customer service, sales, or financial services, this opportunity is for you.

Position Overview

As a Client Communication Intern, you will serve as the voice of GWB Legacy by managing inbound and outbound calls with professionalism and empathy. You will assist prospective and existing clients, schedule appointments, provide information, and ensure every customer interaction reflects our commitment to excellence.

Key Responsibilities

  • Answer incoming customer calls.
  • Make outbound follow-up calls to prospects and existing clients.
  • Book appointments for insurance advisors.
  • Explain company products and services using provided scripts.
  • Maintain accurate customer information.
  • Update CRM records after each interaction.
  • Meet daily call targets and quality standards.
  • Provide friendly and professional customer service.
  • Escalate complex issues appropriately.

Requirements

We're looking for candidates who:

  • Possess excellent verbal communication skills.
  • Speak English clearly with a neutral accent.
  • Have strong interpersonal skills.
  • Are confident using a computer.
  • Have reliable internet access.
  • Have a quiet home office/workspace.
  • Own a laptop or desktop computer.
  • Are self-motivated and disciplined.
  • Are willing to learn and receive coaching.

Preferred Qualifications

  • OND, HND, Bachelor's Degree or current undergraduate
  • Previous customer service experience (advantage)
  • Previous call centre experience (advantage)
  • Sales experience (advantage)

What We Offer

  • Paid internship
  • Comprehensive onboarding and training
  • Remote work flexibility
  • Continuous coaching and mentorship
  • Opportunity to transition into a permanent position
  • Career growth within the financial services industry

Monthly Stipend: USD $100 - $125

The ideal intern is someone who:

  • Has a warm, friendly, and professional phone presence.
  • Speaks English fluently with a neutral accent.
  • Enjoys talking to people and building relationships.
  • Learns quickly and accepts feedback positively.
  • Is dependable and punctual.
  • Can multitask while maintaining attention to detail.
  • Is comfortable working remotely.
  • Is passionate about helping people and building a long-term career.

After Applying sending your Interview through this link: https://app.hireflix.com/public-application/6a43bbe770cdac37fc65c66d

Pay: ₦100,000.00 - ₦150,000.00 per month

Work Location: Remote

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