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    • The customer support representative will serve as the first point of contact for customers, handling inquiries…
    • View all File Solutions Limited jobs - Abuja jobs
    • Salary Search: Customer Support Representative salaries
    • Inventory Management: Monitoring supply levels, restocking areas during the shift, and logging inventory usage.
    • 1 - 2 years of supervisory work experience.
    • Contract Duration: 2 Years (with potential for renewal).
    • Applications will be reviewed on a rolling basis.
    • Through these efforts, we will strengthen state-level…
    • Willingness to work shifts, including weekends.
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    • As Waiter / Waitress, you will provide quick and personalised food and beverage service to…
    • Flexible availability, including possible evenings, weekends, or rotating shifts.
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    • Willingness to work shifts when required.
    • We are seeking a diligent and detail-oriented Printing Press Assistant to support the daily operations of our…
    • Min Qualification: HND Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant…
    • PureVault Laundry & Dry Cleaning is looking for an exceptional customer care officer who is passionate about delivering outstanding customer experiences.
    • Count cash at the beginning and end of each shift to ensure accuracy.
    • The Cashier will manage point-of-sale transactions and cash handling with accuracy and…
    • Flexibility to work shifts, weekends, and public holidays when required.
    • As the first point of contact for our customers, you will play a key role in delivering…
    • Take responsibility for the restaurant during assigned shifts and ensure smooth daily operations.
    • Work independently and ensure the restaurant remains properly…
    • Flexibility to work weekends, holidays, and shifts as required.
    • We are seeking a friendly, professional, and customer-focused Waitress to provide excellent…
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Job Post Details

Customer Support Representative - job post

File Solutions Limited
Abuja
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Job details

Job type

  • Full-time

Location

Abuja

Full job description

Job summary

The customer support representative will serve as the first point of contact for customers, handling inquiries, transaction complaints, account issues and providing excellent support across all communication channels.

Min Qualification: Degree Experience Level: Mid level Experience Length: 4 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Abuja, Nigeria

Job descriptions & requirements

Responsibilities:

  • Respond to customer inquiries via phone, email, and social media
  • Resolve payment and account-related complaints efficiently
  • Escalate technical or sensitive issues appropriately
  • Maintain accurate records of customer interactions
  • Deliver professional and empathetic customer service at all time


Requirements:

  • Excellent verbal and written communication skills
  • Experience in customer service or fintech support is an advantage
  • Ability to multitask and remain calm under pressure
  • Familiarity with CRM/support tools
  • Strong problem-solving and interpersonal skills
  • Availability to work flexible shifts if required

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