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Receptionist/Front Desk Officer - job post

Grabbo Fertility Clinic & Diagnostics Centre
Abuja

Job details

Job type

  • Permanent

Location

Abuja

Full job description

We are seeking a friendly, professional, and organized Receptionist to serve as the first point of contact for visitors and clients. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to manage front desk operations efficiently while providing exceptional customer service.

Responsibilities

  • Welcome and attend to visitors, clients, and patients in a professional manner.
  • Answer, screen, and direct incoming phone calls.
  • Schedule and confirm appointments.
  • Maintain the reception area, ensuring it is clean and presentable at all times.
  • Manage incoming and outgoing correspondence, emails, and courier services.
  • Handle inquiries and provide accurate information about the organization's services.
  • Maintain records, files, and databases.
  • Assist with administrative and clerical duties as assigned.
  • Process payments and issue receipts where applicable.
  • Coordinate with other departments to ensure smooth daily operations.
  • Monitor office supplies and report replenishment needs.
  • Maintain confidentiality of client and company information.

Requirements

  • Minimum of OND, HND, or Bachelor's Degree in any relevant field.
  • Proven experience as a Receptionist, Front Desk Officer, Customer Service Representative, or similar role.
  • Excellent verbal and written communication skills.
  • Strong customer service and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Good organizational and multitasking abilities.
  • Professional appearance and demeanor.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and problem-solving skills.

Preferred Qualifications

  • Experience in a healthcare facility, fertility clinic, hospital, or diagnostic center.
  • Familiarity with appointment scheduling systems and patient management software.
  • Basic knowledge of office administration and record keeping.

Job Type

  • Full-time

Walk-in Interview:
Date: Wednesday, 17th July, 2026
Time: 10:00am
Location: Grabbo Fertility Clinic & Diagnostics Centre, Plot C83 Adetunji Alashe street, After FCMB 1st Avenue Gwarimpa.

Work Location: In person

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