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  • To lead Customer Service Operations in related Region.
  • Owning and improving the customer complaints management process.
BIC
Lagos
  • Experience as Customer Service representative.
  • Develops and improves Customer Service processes.
  • Knowledge on Customer Service practices and principles.
Lagos
  • Ensure customer satisfaction and provide professional customer support.
  • Providing feedback on the efficiency of the customer service process.
Afri Recruiters
Nigeria
  • Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to…
Branch International
Lagos
  • Previous experience in Customer Service in Finance related company is an added advantage.
  • Branch delivers world-class financial services to the mobile…
Abuja
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow up politely to all customers & intending customers to attain…
Nigeria +2 locations
  • Provide feedback on the efficiency of the customer service process.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
Nicole Sinclair
Lagos
  • Knowledge of customer service principles and practices.
  • Provide feedback on the efficiency of the customer service process.
  • Set up new customer accounts.
Kennedia Consulting
Lagos
  • Responding promptly to customer inquiries.
  • Acknowledging and resolving customer complaints.
  • Act as a liaison, provide product/services information and resolve…
Inclopp
Lagos
  • Customer Service Representative for a Cake & Confectionery Company.
  • Maintain a positive, empathetic and professional attitude to customers.